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Friday, May 16, 2008
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FAQ
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Problems getting my points
Q.
I've registered with the site and I'm logged in, now how do I get my points?
Q.
I registered on the site but I never received my verification code in an email. What do I do?
Q.
I don't have an invoice number. All I have is an order number or a quote number. How do I get my points?
Q.
I used a Parr Pro for my project but I still don't see any points. Why haven't I received them?
General Questions
Q.
I have a Parr Points voucher, how do I use it on-line?
Q.
Will I still be able to redeem my Parr Points for outdoor items like patio furniture?
Q.
I don’t have enough Parr Points for the item I want, what are my options?
Q.
How long are my Parr Points valid?
Q.
Do I have to pay shipping on the Parr Point Catalog items?
Q.
What criteria is required to be a Parr Pro?
Q.
What items qualify for Deck Rewards?
Q.
How much do I have to spend to get points?
Q.
I purchased my deck last year during the Deck Rewards Program in 2007. Can I still register and collect points from back then if I haven’t collected yet?
Q.
I am a Parr Pro & wondered if I am eligible to collect points?
Q.
I am a Parr Pro & I recently completed a job for a customer of mine. How come when I try to enter the invoice number & dollar amount on the website it’s telling me ‘No Invoice Found’?
Q.
I paid cash for my cabinets, and I used a Parr Pro to install them. I have entered all of my invoices and have received points. How do I collect points on the money I spent to use a Parr Pro?
Q.
Your website says that the promotion is over and I haven’t registered or collected my points! Is it too late?
Q.
I just placed my order from the Rewards Store and there are some items that can only be picked up from Parr Lumber locations. Since California, Arizona, and Utah don’t have Parr Lumber locations does this mean that I can’t get this ‘special product’?
Q.
"I have spent thousands of dollars, and I want to know how many points I have."
Q.
We have only 300 points and the item that we want is 500 points. Can we use the 300 points towards the item we want and pay cash for the difference?
Q.
Can Rewards points be used to purchase items at Parr Lumber, and Parr Cabinet Outlet locations? Can gift cards be purchased with points?
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